Privacy Policy
Information We Collect
We collect information you provide directly to us, including:
-
Name, email address, phone number, and other contact details
-
Payment and billing information
-
Session notes, goals, and progress information
-
Communication preferences and feedback
-
Website usage data through cookies and analytics
How We Use Your Information
We use your information to:
-
Provide coaching and training services
-
Schedule and confirm appointments
-
Process payments and send invoices
-
Communicate about your sessions and progress
-
Improve our services and website experience
-
Send relevant updates about our services (with your consent)
Information Sharing
We do not sell, rent, or share your personal information with third parties except:
-
With your explicit written consent
-
To process payments (secure payment processors only)
-
When required by law or legal process
-
To protect our rights, property, or safety​
Data Security
We implement appropriate security measures to protect your information, including:
-
Secure data storage and transmission
-
Limited access to personal information
-
Regular security reviews and updates
-
Secure payment processing systems​​
Session Confidentiality
All coaching sessions and related communications are strictly confidential. Session content, notes, and recordings (if any) are kept private and secure.
Your Rights
You have the right to:
-
Access your personal information
-
Request corrections to your information
-
Request deletion of your information
-
Opt out of marketing communications
-
Withdraw consent for data processing
Cookies & Website Analytics
Our website may use cookies to improve user experience and gather anonymous usage statistics. You can disable cookies through your browser settings.
Data Retention
We retain your information only as long as necessary to provide services and meet legal obligations. Client records are typically maintained for 7 years after service completion.​​
Third-Party Services
We may use third-party services (scheduling software, payment processors, email platforms) that have their own privacy policies. We choose partners with strong privacy protections.​
Children's Privacy
When working with clients under 18, we obtain appropriate parental consent and follow applicable privacy laws regarding minors.
Changes to this Policy
We may update this privacy policy periodically. Material changes will be communicated via email or website notice.
Contact Us
Questions about this privacy policy should be directed to Voice & Visibility Co. at cami@findvoiceandvisibility.com.
Effective Date
August 21, 2025. Last Updated: August 21, 2025