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Terms & Conditions

Acceptance of Terms

By booking services with Voice & Visibility Co., you agree to these terms and conditions. These terms apply to all coaching sessions, consultations, and related services.​

Services Provided

Voice & Visibility Co. provides media training, communication coaching, and professional presence development. Services may include individual sessions, group training, workshops, and consultation calls.

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Payment Terms

  • Payment is due at time of booking unless other arrangements are made

  • Package deals must be paid in full before first session

  • Late payment may result in session cancellation

  • All fees are non-transferable between clients

Client Responsibilities

  • Arrive on time and prepared for sessions

  • Provide accurate contact information

  • Give appropriate notice for cancellations (see Refund Policy)

  • Participate actively and honestly in the coaching process

  • Complete any agreed-upon assignments or preparation​​

Confidentiality

All client information and session content will be kept strictly confidential. Voice & Visibility Co. will not share client details without written consent, except as required by law.​

Limitation of Liability

​Voice & Visibility Co. provides coaching and training services. We are not responsible for employment decisions, career outcomes, or business results. Our liability is limited to the amount paid for services.​

Intellectual Property

All materials, methods, and content provided during sessions remain the property of Voice & Visibility Co. Clients may not reproduce or distribute materials without written permission.​​

Termination

Either party may terminate the coaching relationship with written notice. Refunds will be processed according to our Refund Policy.

Dispute Resolution

Any disputes will be resolved through good faith discussion. If needed, disputes will be handled according to North Carolina state law.​

Changes to Terms

These terms may be updated periodically. Clients will be notified of significant changes.

Contact

Questions about these terms should be directed to Voice & Visibility Co.

Last Updated

August 21, 2025

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